Customer Experience in the Age of Social Media

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Join our social media and CX experts as they explain how social customer service tools can help brands provide winning digital customer experiences. They’ll discuss how to manage that experience across multiple social touch points, leverage evolving social customer service tools and platforms to deliver long-term value and act on real-time customer insights to drive social ROI.

Attend this webinar and learn:

  • social strategies that drive loyalty and advocacy throughout the customer journey.
  • social customer service response techniques that meet — and exceed — customer expectations.
  • how global brands use social networks and communities to grow their customer bases.

Register today for “CX in the Age of Social Media,” produced by Digital Marketing Depot and sponsored by Lithium.


Opinions expressed in this article are those of the guest author and not necessarily Marketing Land. Staff authors are listed here.


About The Author

Digital Marketing Depot is a resource center for digital marketing strategies and tactics. We feature hosted white papers and E-Books, original research, and webcasts on digital marketing topics — from advertising to analytics, SEO and PPC campaign management tools to social media management software, e-commerce to e-mail marketing, and much more about internet marketing. Digital Marketing Depot is a division of Third Door Media, publisher of Search Engine Land and Marketing Land, and producer of the conference series Search Marketing Expo and MarTech. Visit us at http://digitalmarketingdepot.com.



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